Customer Services

How do I cancel the auto-renewal of my subscription?

It's easy to cancel and re-enable subscriptions from your uOpen account. 

To cancel a subscription renewal:

  1. Login to your uOpen account
  2. Click ”My Subscriptions” 
  3. Then click "Cancel Renewal"
  4. That's it!
  5. To help us improve our services we will collect feedback on the subscription you wish to cancel.
  6. Please note you must cancel your subscription at least 24 hours before the renewal date, otherwise your next payment will be automatically taken.



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