Customer Services

When can I cancel a quarterly, 6-monthly or annual subscription?

As you generally get discounted pricing with quarterly, 6-monthly and annual subscription offers, these are not able to be cancelled mid-term.  When you cancel the auto-renewal for these in your uOpen account, they will continue to run through to the end of the active term e.g. if you cancel in month 4 of a 6-month subscription term, you will continue to be sent the next 2 boxes over the last 2 months.  


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