Customer Services

When will my next box be delivered?

Login to your uOpen account, then find “My Subscriptions” and scroll down to the Box Schedule. The estimated despatch dates for your subscription boxes are listed there. Please note it typically takes 5 days from the despatch date for the box to arrive with you, so please wait a few days before contacting us here and we’ll then investigate for you if it hasn’t arrived.

Alternatively, you will be able to check the box delivery schedule on the box page under 'Box Overview'

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