Customer Services

When do I get charged for my monthly subscription?

Payments will be processed on the same day each month, based on the day that you first placed your order with uOpen e.g. if you signed up to a subscription box on 14 May on a monthly subscription term, your next payment will be taken on 14 June and then on the 14th of every month after that. Please note that if you have ordered more than one subscription box, if you placed each order on a different date, your payments will also be processed on different days in the month.

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